Question 1

What does Optimal Wound Care do?

Accepted Answer

We provide mobile, specialist-level wound care for patients with chronic and complex wounds delivered directly in their home or care facility. Every visit includes a full clinical evaluation, a tailored treatment plan, and all necessary supplies.

Question 2

What types of wounds do you treat?

Accepted Answer

We treat a wide range of chronic and complex wounds, including pressure ulcers, diabetic foot ulcers, venous and arterial wounds, post-surgical wounds, and other non-healing wounds.

Question 3

How quickly can a patient be seen?

Accepted Answer

We typically schedule patients within 24 hours of referral often as early as the next day.

Question 4

Do patients need a physician's referral or prior authorization?

Accepted Answer

No prior authorization or physician referral is required to get started. Simply send the patient's information and insurance details to office@optimalwoundcare.info and we'll handle the rest.

Question 5

What insurance do you accept?

Accepted Answer

We accept Medicare, Jefferson Health Plan Medicare, most Medicare Advantage plans (PPO/EPO), and select commercial plans including UnitedHealthcare and Cigna. Private pay is also available.

Question 6

Do you bring your own supplies?

Accepted Answer

Yes. Every visit is fully equipped. We bring all necessary wound care supplies at no additional cost to the patient or facility.

Question 7

What areas do you serve?

Accepted Answer

We serve patients across Pennsylvania and Maryland, including Berks, Schuylkill, Carbon, Bucks, Lancaster, Montgomery, and Philadelphia counties in PA, and Baltimore, Frederick, and Harford counties in MD.

Question 8

Do you work with home health agencies?

Accepted Answer

Yes. We collaborate closely with home health agencies, working alongside their nurses to manage complex wound cases while allowing the agency to remain in primary control of the patient's care plan.

Question 9

Do you also work with assisted living facilities and rehab centers?

Accepted Answer

Yes. We provide on-site wound care at assisted living facilities, inpatient rehab centers, and other care settings. Helping reduce hospital transfers and ensuring continuity of care after discharge.

Question 10

What happens after the first visit?

Accepted Answer

After the initial evaluation, we develop a personalized wound care plan and schedule follow-up visits as needed. We keep referring partners and care teams updated on the patient's progress throughout treatment.

Question 11

How do I make a referral?

Accepted Answer

Referring is simple. Email patient and insurance information to office@optimalwoundcare.info and we'll take it from there. No lengthy paperwork required upfront.

Frequently Ask Questions